Aladdin98 Privacy Policy – Data Protection for Malaysian Players

Welcome to the Aladdin98 Privacy Policy page. This document explains how the Aladdin98 platform, which operates under the domain aladdin98.best, collect, process, store, and protect your personal information as a user of our platform.

Aladdin98 understands that the trust of Malaysian players is our most valuable asset. That trust is built not only through fair gameplay and timely payouts — it depends equally on how responsibly, transparently, and with what integrity we handle your personal data. This Privacy Policy has been crafted to ensure you know exactly what data we hold about you, why it is needed, and what we do with it.

This Privacy Policy applies to all users who access or use Aladdin98 services — whether through the website, mobile app, or any other channel provided by Aladdin98. By registering an account or continuing to use the platform, you agree to the data collection and usage practices described in this document.

Aladdin98 collects players' personal data only when it is genuinely necessary to provide the services you have requested or to comply with applicable legal requirements. The main categories of data we collect are as follows:

Aladdin98 does not directly collect sensitive data such as credit card numbers or bank account details. All financial transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX are processed by the respective payment providers, each with their own privacy and security policies. Aladdin98 only receives transaction success confirmations and does not store your sensitive financial information.

Personal data collected by Aladdin98 is used for specific, lawful, and transparent purposes. Aladdin98 will not use your data for any purpose beyond those stated below without obtaining fresh consent from you. The primary purposes for which your data is used at Aladdin98 are as follows:

• Account management – to create, manage, and secure your Aladdin98 account
• Transaction processing — processing deposits and withdrawals in Malaysian Ringgit (MYR) via supported Malaysian payment methods
• Identity Verification – to verify that you meet the age eligibility requirements and are not on any self-exclusion list
• Customer support – to resolve enquiries and complaints you submit via live chat or email to the Aladdin98 support team
• Platform Security – to detect and prevent fraud, money laundering, and other illicit activities
• Legal compliance — fulfilling obligations under applicable Malaysian law, including PDPA 2010
• Service improvements — analysing usage patterns to improve the Aladdin98 platform and overall player experience
• Service-related communications – to send important notifications about your account, changes to terms, or security updates

Should Aladdin98 wish to use your data for any other purpose — such as sending promotional marketing communications — we will obtain your separate and explicit consent beforehand, and you have the right to withdraw that consent at any time.

Aladdin98 does not sell, does not rent, and does not disclose player personal data to any third party for marketing, commercial, or any other business purposes. This is a firm and unwavering commitment.

However, in the course of operating the platform, Aladdin98 may need to share a minimal amount of necessary data with the following parties to ensure our services function properly:

• Payment service providers – Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX providers that are required to verify your financial transactions
• Game software providers – companies that provide the gaming platform to ensure games run correctly and fairly
• Cloud and hosting service providers – to store data securely within a protected environment
• Malaysian Authorities — when required by law, court order, or a lawful enforcement authority in Malaysia
• Auditors and legal advisors – to meet compliance obligations and risk management requirements

All third parties working with Aladdin98 are required to sign data protection agreements stipulating that they must safeguard player data to the same or higher standard that Aladdin98 applies. They are strictly prohibited from using that data for any purpose beyond what is required to deliver their services.

Aladdin98 invests seriously in security infrastructure to ensure the personal data of Malaysian players is always protected. The technical and organisational security measures we implement include:

• 256-bit SSL/TLS Encryption for all data communications between your device and Aladdin98's servers
• Encryption of data at rest for all data stored in Aladdin98's databases
• Role-based access control (RBAC) ensuring that only authorised staff can access player data in accordance with their job requirements
• Two-factor authentication (2FA) for all internal staff access to systems that store player data
• Periodic security audits by independent third parties to identify and address any vulnerabilities
• Enterprise-grade firewall and intrusion detection/prevention systems (IDS/IPS) active at all times
• Incident response plan that has been tested to ensure a swift and effective response in the event of any security incident

While Aladdin98 takes all reasonable measures to protect your data, no system can be guaranteed to be 100% secure against every cyber threat. You also play an important role in keeping your data safe — particularly by keeping your Aladdin98 account password confidential and not sharing your login credentials with anyone.

Aladdin98 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored on your device when you visit the Aladdin98 website. They help the platform recognise you when you return and personalise your experience accordingly.

You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality of the Aladdin98 platform — for example, you may need to log in again each time you visit, or your preferences may not be saved between sessions.

Aladdin98 does not retain your personal data for longer than is necessary for the stated purpose or to comply with legal requirements. Retention periods vary depending on the type of data and the applicable legal obligations:

• Active account data – retained for the entire duration your Aladdin98 account is active and for the required period following account closure
• Financial transaction records — retained for a minimum of 7 years in accordance with Malaysian financial law requirements for audit and anti-money laundering compliance purposes
• Support communication records – retained for 3 years for reference and dispute resolution purposes
• Security and access logs – retained for 12 months for security investigation purposes if required
• Aggregated analytics data – may be retained indefinitely as it cannot be linked to any specific individual

When data is no longer needed, Aladdin98 will securely delete it using methods that ensure it cannot be recovered. For physically stored data, secure document destruction procedures are followed. You may request early deletion of your data by contacting the Aladdin98 team, subject to any mandatory legal retention requirements.

As an Aladdin98 player who is a Malaysian citizen or resident, you have rights protected under Malaysia's Personal Data Protection Act (PDPA) 2010. Aladdin98 fully respects and upholds these rights:

• Right to Access Data – you have the right to request a copy of the personal data Aladdin98 holds about you
• Right to Rectification — you have the right to request correction of any inaccurate or incomplete data
• Right to Object to Processing – you have the right to object to the processing of your data for direct marketing purposes
• Right to Withdraw Consent – you may withdraw any consent previously given at any time, without affecting the validity of processing carried out prior to the withdrawal
• Right to Request Erasure — you have the right to request deletion of your personal data, subject to applicable legal retention requirements

To exercise any of the above rights, please contact Aladdin98's data protection team by email at support@aladdin98.best or via the platform's live chat. Aladdin98 will respond to your request within 21 business days as required under Malaysia's PDPA. For more complex cases, this period may be extended by an additional 14 business days, with prior notification to you.

Aladdin98 is a platform strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. The Aladdin98 platform is not directed at children or minors, and we take proactive steps to prevent underage access.

If Aladdin98 discovers that personal data belonging to an individual under the age of 18 has been collected without our knowledge – possibly because the individual provided false age information during registration – we will delete that data immediately upon becoming aware of it. The account in question will be closed and any deposits will be refunded to the original payment method.

Aladdin98 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, relevant Malaysian laws, or the technologies we use. Any amendments will be published on this page with a revised "Last updated" date.

For significant amendments that may have a material impact on your privacy rights, Aladdin98 will endeavour to notify you directly via in-platform notifications or through your registered phone number before the changes take effect. For minor updates that do not materially affect your fundamental rights, amendments take effect immediately upon publication.

We recommend that you review this Privacy Policy page from time to time to stay informed of Aladdin98's latest data protection practices. Your continued use of the Aladdin98 platform after any amendments are published will be considered your acceptance of the updated Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how Aladdin98 handles your personal data, our data protection team is ready to assist:

• Privacy Email – support@aladdin98.best (please mark the email subject as "Data Privacy Enquiry" for faster processing)
• Live Chat – available 24/7 in Bahasa Malaysia, directly from the Aladdin98 platform

Aladdin98 is committed to responding to all privacy-related enquiries within 21 business days. We take every privacy concern seriously, and each case is handled by staff trained in Malaysian data protection law. Your satisfaction and trust are Aladdin98's top priorities.